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1. What is an AMEX Card?
You are seeing this page as your computer is unable to connect to our game servers. This could either be because of your internet connection or our game servers might be facing a problem.
AMEX is a globally recognized brand which uses the latest payment and security technology, is accepted by more than 24 million merchants and provides a wide range of fraud prevention tools. Feel safer than ever when shopping online using your AMEX card.
2. Why do credit card transactions get declined?
The most common reasons are:
- You have exceeded your credit limit.
- You have submitted incomplete or incorrect information. The name, address and/or telephone number you enter must match the details the credit card company has on its records.
- You did not enter the correct CVV2 security number (the Four-digit code on the front side of your credit card).
- Your credit card issuing bank does not authorize Internet gaming transactions. If this is the case, please try another credit card or select a different deposit option.
3. How do I fund my account using AMEX Card?
Please follow the steps below to add money to your account with a credit card:
- Log in to your account.
- Go to the 'Cashier' tab and select 'Deposit'.
- You will now see the AMEX Card logo. To select this deposit option simply click on the icon.
- Enter or select your deposit amount and bonus code (if applicable).
- Please enter your card details including the Card Number, Name on your Card, Expiry Date and CVV2. Please ensure the information related to your card, such as credit card number, CVV2 number and expiration date, is entered correctly.
- The next screen will indicate whether your credit card transaction has been successful or unsuccessful
- If the transaction fails, you will receive an error message with the reason for failure.
- If successful, you will receive a deposit success page and a unique transaction ID that you should keep for your records.
- Close the window and return to the lobby. The update to your account balance should not take more than a couple of minutes. If your balance has not updated after two minutes you may need to log out and log back in to your account.
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4. Are there any fees associated with making a transfer?
No, we do not charge any fee for AMEX deposits.
5. How long does it take to get the money transferred into my Account?
The transfer of funds to your account is reflected within one to two minutes.
6. Can I Withdraw to my credit card?
AMEX doesn't support withdrawals.
7. Is it safe to provide my credit card information?
All cashier transactions are processed adhering to Payment Card Industry (PCI) compliance standards for data security, using a 128-bit encryption that ensures the safety and security of the data transmitted. This state-of-the-art protection is the same technology used by major banks and financial institutions all over the world.
8. List of cards which are excluded from AMEX deposits.
Corporate Travel Cards, Prepaid Cards, Small Business and Bank Co-branded cards will not be accepted for deposits via AMEX.
I downloaded the software, but now I can't find it. Where is it?
Just go to Start >>Find >>File or Folders and type in partypokerSetup.exe in the 'Named:' box. Once you've found it, double-click the file and you're up and running. You can also create a shortcut for this file on your desktop.
Do I need to go to the partypoker website every time I want to play?
No. Just double-click on the partypoker icon on your desktop and it will automatically connect your PC to partypoker. Enter your account name and password and click on 'Log in' to start playing.
How do I fix any problems I'm having connecting to partypoker after an upgrade?
Sometimes your firewall will fail to recognise the upgraded version of partypoker, and will block access to the site. To correct this, just open your firewall and set it to allow access to the partypoker software.
What are the minimum system requirements needed to play?
You'll need:
A Pentium system with at least 128MB of RAM
3. How do I fund my account using AMEX Card?
Please follow the steps below to add money to your account with a credit card:
- Log in to your account.
- Go to the 'Cashier' tab and select 'Deposit'.
- You will now see the AMEX Card logo. To select this deposit option simply click on the icon.
- Enter or select your deposit amount and bonus code (if applicable).
- Please enter your card details including the Card Number, Name on your Card, Expiry Date and CVV2. Please ensure the information related to your card, such as credit card number, CVV2 number and expiration date, is entered correctly.
- The next screen will indicate whether your credit card transaction has been successful or unsuccessful
- If the transaction fails, you will receive an error message with the reason for failure.
- If successful, you will receive a deposit success page and a unique transaction ID that you should keep for your records.
- Close the window and return to the lobby. The update to your account balance should not take more than a couple of minutes. If your balance has not updated after two minutes you may need to log out and log back in to your account.
Party Poker Nj Support Phone Number
4. Are there any fees associated with making a transfer?
No, we do not charge any fee for AMEX deposits.
5. How long does it take to get the money transferred into my Account?
The transfer of funds to your account is reflected within one to two minutes.
6. Can I Withdraw to my credit card?
AMEX doesn't support withdrawals.
7. Is it safe to provide my credit card information?
All cashier transactions are processed adhering to Payment Card Industry (PCI) compliance standards for data security, using a 128-bit encryption that ensures the safety and security of the data transmitted. This state-of-the-art protection is the same technology used by major banks and financial institutions all over the world.
8. List of cards which are excluded from AMEX deposits.
Corporate Travel Cards, Prepaid Cards, Small Business and Bank Co-branded cards will not be accepted for deposits via AMEX.
I downloaded the software, but now I can't find it. Where is it?
Just go to Start >>Find >>File or Folders and type in partypokerSetup.exe in the 'Named:' box. Once you've found it, double-click the file and you're up and running. You can also create a shortcut for this file on your desktop.
Do I need to go to the partypoker website every time I want to play?
No. Just double-click on the partypoker icon on your desktop and it will automatically connect your PC to partypoker. Enter your account name and password and click on 'Log in' to start playing.
How do I fix any problems I'm having connecting to partypoker after an upgrade?
Sometimes your firewall will fail to recognise the upgraded version of partypoker, and will block access to the site. To correct this, just open your firewall and set it to allow access to the partypoker software.
What are the minimum system requirements needed to play?
You'll need:
A Pentium system with at least 128MB of RAM
What about different operating systems?
What can I do if I am unable to download the set-up file from the website?
Please check if you have enough disk space on your computer to save the set-up file, and make sure you are connected to the internet. Also, make sure you have the necessary privileges to download files from the internet onto your computer. Log in to the administrator profile and then attempt to download the set-up file. Also make sure your internet connection is stable throughout the download process If the download process is interrupted for any reason, please delete the set-up file you have partially downloaded and then begin the download process again
I am unable to install the application, what should I do?
Make sure you have enough disk space on your computer to install the application. Ensure you have the necessary privileges to install applications on your computer. You need administrative privileges to install our software on your computer (log in as admin rather than as a guest user). Note that you can create a new profile with installation rights if you are logged in to the administrative profile on your computer.
What does the message Error 'Not a valid Win32 application/Invalid Packet Size/Incorrect File' mean?
This error message can be caused by any of the following: The file as a whole is corrupt, or one or more of its contents are missing. If you used third-party software to shorten the file's download time, try downloading the file again without it. After downloading, and before beginning installation, make sure that the file size of the set-up file is correct. The file is not compatible with the operating system. See here to find out if partypoker is compatible with your operating system. If it is not compatible, you should upgrade your operating system. The file is not compatible with your hardware. If you get this error message during installation, it is possible that you do not have the latest drivers installed on your computer. Install the latest multimedia drivers on your computer.
How do I install a digital certificate?
If a pop-up showing 'Unknown publisher' appears during installation, follow these steps:
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Why can't I upgrade the software?
If the blue bar keeps running in loops, or if the upgrader simply stops downloading, then we suggest uninstalling and reinstalling our software.
How do I uninstall then reinstall?
Simply click on ‘Start', then ‘All programs', ‘partypoker' and ‘Uninstall'. Then re-download the software from the website and reinstall it.
What if I am having first-time connection problems?
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You may be unable to connect to our game servers despite being connected to the internet because of a firewall installed on your computer. This means the ports used by our software are blocked. Firewalls like Norton Internet Security, Zone Alarm, Windows XP, and McAfee Personal Firewall may block the application's access to the internet. We use TCP protocol and the ports 443, 2147 for communication. Please ask your network administrator or the person in charge of maintaining your firewall configuration to open up these ports for outgoing and incoming traffic, or to allow the application to access the internet.
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What if I have connection problems after an upgrade?
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Firewalls will sometimes fail to recognise upgraded party products, and block them. Open your firewall and ensure that party software is allowed access.